The B.V.B.A. Belartisan has its registered office at 99 Markgravelei, 2018 Antwerp, and is registered in the H.R.A. under company number 0893.348.422. The VAT number is BE 893.348.422.

1. Subject to stipulations to the contrary in writing, the relationship between Belartisan B.V.B.A. and its clients are governed by the current general terms of sale deemed to be accepted by the client, also should they be contrary to the client’s own general or special terms and conditions. The general terms and conditions are available in the various languages employed on the website.

2. With respect to products from Chocolatier Goossens, the customer declares that they are intended for personal use (or as a gift, to be given away without charge) and will NOT be traded. Customers who wish to trade in the products are requested to get in touch with Chocolatier Goossens directly.

3. The information concerning the products and the pricing, as well as the detailed order information that the customer can see on the order pages, are compiled and issued subject to the right of amendment and correction being reserved.

4. Products are only delivered to countries for which the website permits delivery. The delivery of products will, to the extent that it is possible, be undertaken within the period that is stated on the individual order confirmation. Possible delays in the delivery will under no circumstances lead to compensation being paid. Incorrect delivery addresses are the responsibility of the customer and may lead to additional costs.

5. Contrary to article 1583 BW, Belartisan B.V.B.A. remains the owner of the sold products until complete payment of the price and possible penalty interest and/or damages are paid.

6. With the capacity of the intermediary taken into account, Belartisan B.V.B.A. limits its guarantee for delivered goods to the guarantee awarded by the supplier. Insofar the terms and conditions and the scope of this guarantee allow, Belartisan B.V.B.A. will at any rate restrict its intermediation to the replacement of defective parts or the repayment of the price paid without the client being able to claim greater damages. Belartisan B.V.B.A. can never be held liable for the non-fulfilment by a supplier of the latter’s obligations with respect to the execution of the guarantee in, amongst other things, a case of bankruptcy on the part of the supplier. Belartisan B.V.B.A. is not responsible for the losses or for material or other damages, of any nature whatsoever, incurred by the client or a third party as a result of the use of the goods. With respect to foodstuffs, of any nature whatsoever, Belartisan B.V.B.A. advises diabetics and people with allergies to read and follow the enclosed pamphlet.

7. In the framework of distance selling to consumers that fall within the scope of the Law of 14 July 1991, amended by the Law of 25 May 1999, the consumer has the right to inform the seller that he declines the purchase, without the necessity of paying a fine and without having to provide a reason within seven working days of the delivery. Should the consumer appeal to this right, he must return the goods at his own costs and risk to Belartisan B.V.B.A. Goods specially designed for the customer or that are rapidly perishable are not accepted and the customer can thus not appeal to the insurance stipulation.

8. By ordering on the internet site of Belartisan B.V.B.A., the customer emphatically permits Belartisan B.V.B.A. to commence upon the processing of the order and the employment of the personal data for purposes such as the administration of the customer file, the management of the orders, deliveries and invoices, the checking of solvency, marketing and advertising. Processing for marketing purposes and personalised advertising is only undertaken if the customer has concurred to this during the ordering process. The customer has the right to view and amend all data. The customer has the right to object, free of charge, to the processing of data for direct marketing purposes at all times. For further information, the customer is asked to consult the public register held by the Commissie voor Bescherming van de Persoonlijke Levenssfeer (The Privacy Commission) in Brussels.

9. Should one of the current conditions be declared invalid or inapplicable, the remaining conditions remain in full force and this condition will be applicable to the degree tolerated by the law.

10. Within the framework of their relationships, all parties accept the electronic evidence (email, backups, etc.).

11. Disputes arising from the conclusion of, the validity or the execution of the contract or of these general terms and conditions are exclusively governed by Belgian law and fall exclusively within the jurisdiction of the Courts of Antwerp.